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Privacy Policy

Handling of Personal Information

JOLLYING Inc. (hereinafter referred to as "our company") respects the privacy of everyone who uses this website, and takes great care in managing personal information and handles it appropriately.

1. Definition of Personal Information

"Personal information" refers to information that can identify a specific individual or information about an identifiable individual, including the following:

* full name
* Address (including billing and shipping address)
* telephone number
* email address
* Credit card number, debit card number
* Profile photo
* Social Media Account ID
* Travel information (including flight details)

2. Collection of personal information

We may collect personal information from customers when they register as members, purchase products, or make inquiries to use this service (if you only browse the website of this service, you do not need to enter personal information). Personal information is collected by lawful and fair means. The personal information we collect is as follows:

* Profile information such as name, furigana, gender, date of birth, occupation, etc.
* address
* telephone number
* email address
* password
* Shipping information
* Transaction history and details with us
* Payment information such as credit card numbers, bank accounts, etc.
* Information that can identify a specific individual by combining the above information (including cookies)

If you provide us or our service providers with any personal information about others in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

3. Purpose of Use of Personal Information

The personal information entrusted to us by our customers will be used for the following purposes.

* Accepting registrations for this service, verifying identity, authenticating users, and providing and improving this service
* Order confirmation and inquiry
* Product and sample shipment, shipment confirmation and inquiries
* Responding to inquiries
* Sending emails about points, newsletters, direct mail, and other information
* Notification of promotions, campaigns and services offered by the Company
* Conducting questionnaire surveys and recording and organizing the results, and recording and organizing customer opinions
* Research and analysis of the usage history of this service, and use of the results for improving and developing this service and distributing advertisements
* Response to any actions that violate our terms and conditions regarding this service
* Planning, proposal or implementation of future Services
* Notification of changes to terms and conditions, etc.

4. Provision of personal information to third parties

We will not disclose or provide personal information to third parties without your consent, except in the following cases:

* When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent.
* When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent.
* When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent is likely to impede the performance of said duties.
* When we outsource all or part of the handling of personal information to a third party within the scope necessary to achieve our intended purpose, such as product delivery.
* When required by law (including requests made through investigation-related inquiries)
* When we have obtained your prior consent

5. Safety management of personal information

In order to ensure the accuracy and safety of personal information, we will take reasonable safety measures to manage access to personal information, restrict the means of taking it out, and protect against unauthorized access, leakage, loss, destruction, falsification, etc. In the unlikely event of an accident involving personal information, such as leakage, we will promptly take appropriate measures, including measures to prevent recurrence. In addition, when entrusting all or part of the handling of personal information to a third party, we will thoroughly examine the suitability of the third party, stipulate matters related to confidentiality obligations in the contract, and provide necessary and appropriate supervision of the third party.

6. Disclosure, correction, deletion, etc. of personal information The affiliation and contact details of the administrator of a member's personal information, as well as the contact details for members who wish to disclose, correct, or delete their personal information, are as follows. If you wish to disclose, correct, or delete your personal information, please contact us by telephone or email. Please note that we will verify your identity at that time. In accordance with the Act on the Protection of Personal Information, we will respond to your request to the extent possible after verifying your identity. If you have already registered as a member, you can correct your personal information from the "My Account" menu on the website of this service.

7. Cookies We may use cookies to provide better services to our customers. If you do not wish to accept cookies, please change your browser settings. *Cookies are information that is sent from a server computer to your browser and stored on the hard disk of the computer you are using.

8. Use of SSLWhen entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and prevent the interception, interference, and tampering of information. *SSL is a function that encrypts information to prevent eavesdropping and data tampering when sending and receiving it. Using SSL allows you to send information more safely.

9. Regarding advertisement distribution for our services by third-party distributors We encrypt the phone number you provide to us, provide it to third-party distributors such as Facebook and LINE, and distribute advertisements based on the results of comparing it with information held by the third-party distributor. Third-party distributors will not use the encrypted information for purposes other than advertisement distribution. If you wish to stop advertisement distribution by third-party distributors, please disable it here.

10. Contact Information For any complaints or inquiries regarding the disclosure of personal information or other handling of personal information, please contact us at the address listed below.
Email: service.JP@jollying.com

11. Changes to the Privacy Policy When the Company makes changes to the personal information collected, the purpose of use, or other changes to the Privacy Policy, the changes will be made by publishing them on this website. If changes are made, the changes will become effective when the Company posts the revised version of this Privacy Policy on the Service. If you use the Service after the changes have been made, you will be deemed to have accepted the revised version of this Privacy Policy.